FAQ

How long will it take to receive my order?

Standard shipping usually takes a week or less to arrive while international shipping may take a bit longer depending on where you live! Some delays (like holidays and weekends) are out of our control, but do not worry, we’ll keep you updated every step of the way! ✨💖 For more details, check out our shipping information here!
How often do you restock items?

We check our stock often to make sure we bring you the cutest and best items! 🧸💕 Some of our items are limited stock and once they’re gone, they might not come back (さよなら 😢)! But don’t worry! We’ll always have fresh, new goodies for you to discover! 🎀✨
What countries do you ship to?

We offer worldwide shipping to all major continents and over 200 countries and regions! 🌍🌸 No matter where you are, we’re sending you all the kawaii goodness! (どこでもお届け 🌈)
What method of payments do you take?

We accept all major credit cards: Visa, Mastercard, Discover, AMEX, and various other methods like Paypal, Affirm, Google Pay, Apple Pay, and Pay Now by Klarna (depending on your location)! 💳💖 Pay your way and enjoy the cuteness! ✨💕
What is your return/exchange policy?

Click here for all the info you need about our return & exchange policy (もし何かあったら、お気軽にご連絡くださいね！ 💌) We’re here to help make sure you’re 100% happy with your kawaii items!