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FAQ

  • How long will it take to receive my order?
    Standard shipping typically takes 5 to 7 business days to arrive. 📦✨ International orders may take a bit longer depending on your location. 🌍 Please note: Delays due to holidays or weekends are out of our control but do not worry, we’ll keep you updated every step of the way! For more details, check out our shipping information here! 💖
  • How often do you restock items?
    We check our stock often to make sure we bring you the cutest and best items! 🧸💕 Some of our items are limited stock and once they’re gone, they might not come back (さよなら 😢)! But don’t worry! We’ll always have fresh, new goodies for you to discover! 🎀✨
  • What countries do you ship to?
    We offer worldwide shipping to all major continents. 🌍💖 No matter where you're located, we’re delivering you all the kawaii vibes straight to you! (どこでもお届け中💫)
  • What method of payments do you take?
    We happily accept all major credit cards like Visa, Mastercard, Discover, and AMEX! 💳 Plus, you can pay with PayPal, Google Pay, and Apple Pay depending on where you are! Pay your way and enjoy all the cuteness! ✨💕
  • What is your return/exchange policy?
    Click here for all the info you need about our return & exchange policy (もし何かあったら、お気軽にご連絡くださいね! 💌) We’re here to help make sure you’re 100% happy with your kawaii items!
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