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♡ SHIPPING & RETURNS ♡

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shipping policy 

🌸  Order Processing (ご注文の処理)

Once we receive your order, we will begin preparing it!  Please allow 1-2 business days for processing. We’ll send you an email once your package is on its way!  

📦 Tracking Information (トラッキング情報)

Exciting news! Once we dispatch your items, we will email you a tracking number so you can keep an eye on your package in real time!  Feel free to use this number to track your order through your local mail delivery service. Happy tracking! ハッピートラッキング!💌✨

⏰  Shipping Time (お届けの目安)

 

​​Most orders are delivered within 5–10 business days after processing with standard shipping. Delivery times may vary depending on your location, your local courier service, and other factors due to customs, holidays or unexpected delays. We truly appreciate your understanding in these moments as your order makes its way to you with care. 📦 🎀

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Refund & Return Policy

Your happiness is the most important thing! If you have any issues, please check the information below!
 

In the rare case that your item arrives damaged or doesn’t meet expectations, you are eligible for a full/partial refund or a replacement! Please submit your request to our customer support team in our contact form here 📌 within 24 hours of receiving your item. 📩


💳 Refund Process (返金プロセス)

 

Once your refund request is approved, the credited amount will be automatically applied to your credit card or original payment method within 14 days! 💰✨

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